We offer Crew Resource Management (CRM) training that enhances collaboration and communication, optimizing performance and equipping you with the tools to succeed. With extensive experience in helicopter aviation, Fennec Safety brings real-world insights and examples to its training.
Fennec Safety also delivers lectures to help organizations streamline operations, enhancing safety and efficiency without disrupting production.
We operate in accordance with the EASA OPS ORO FC 115 / EU 2018/762 regulations for aviation operations.
WHAT IS CRM?
Crew Resource Management (CRM) is a training approach developed by NASA for the aviation industry to improve teamwork, communication, and decision-making in high-pressure environments.
Aviation history shows that even the best pilots can face critical challenges, often not due to individual errors but because teamwork potential wasn’t fully utilized. CRM focuses on enabling teams to operate flexibly and support one another, even in demanding situations. By anticipating problems and leveraging resources like communication, leadership, and situational awareness, CRM enhances safety and efficiency.
Since becoming mandatory in aviation in the 1990s, CRM has proven its value in preparing teams to handle unexpected and complex scenarios.
CRM COURSES
The syllabus and programs are based on EASA regulations and designed to meet EASA OPS ORO FC 115 / EU 2018/762 requirements. Contact us for detailed content.
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Initial CRM training: for new crew members who have not yet been trained in CRM.
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CRM Recurrent: in-depth refresher, for crew members who have previously undergone CRM training.
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CRM Conversion: when changing operator or type of helicopter.
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CRM Commander upgrade: when upgrading from first officer to commander
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CRM Assessment: for line training captains.
Course Objectives
After completing the course, participants will:
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Apply behaviors that enhance safety.
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Lead others to adopt safety-focused actions.
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Make decisions and communicate for mutual understanding.
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Understand the team's role in identifying risks and opportunities.
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View safety culture as essential for success.
ONLINE TRAINING
CRM Hybrid Courses
Our CRM Hybrid courses for helicopter operations, that are designed to meet EASA requirements, combines the flexibility of self-study with the engagement of live, interactive sessions to create an effective and practical learning experience.
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Self-Study Component (50%): Includes videos, exercises, and a discussion platform, allowing participants to learn at their own pace and internalize key theories before live sessions.
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Interactive Live Component (50%): Features practical exercises, group discussions, and case studies, focusing on teamwork, problem-solving, and active participation.
Participants gain both theoretical knowledge and practical skills, ensuring a comprehensive learning experience tailored to the demands of helicopter operations.
We additionally provide Live Online training via teleconferencing.
We also provide e-books for Drone/UAS operators.
Read more: FennecTraining.com
Contact us to learn more about the contents!
CRM Initial
The initial CRM-course for aviation crew members provides the basic knowledge and skills to collaborate effectively with your team members.
CRM Recurrent 1-3
The CRM-Recurrent 1-3 courses for aviation crew members updates the knowledge and skills to collaborate effectively with your team members.
E-BOOK
Comprehensive e-book for Human Factors (HF) and Crew Resource Management (CRM) in UAS operations.
LECTURES
Mistakes are rarely the result of conscious or intentional decisions. Yet, outdated mindsets often lead to blaming individuals for errors, assuming negligence or incompetence. In reality, mistakes arise from complex interactions between systems, culture, and environment.
This lecture explores why people make mistakes and how factors like organizational culture, team dynamics, and decision-making processes influence safety.
The focus is on shifting to learning how to create a more open culture, where mistakes used as tools for improvement.
Details:
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Duration: About 60 minutes (customizable).
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Languages: Finnish, Swedish, or English.
Contact us to tailor this lecture for your organization’s needs.
ABOUT US
Fennec Safety was founded in 2017 and provides Crew Resource Management courses and safety training, specializing in helicopter operations.
Ralf Molander, Founder and Director, is currently acting as a commander and line trainer on a FinnHEMS-medical helicopter. He has extensive experience in helicopter operations and training. In addition, Ralf has completed an MSc-course in Human Factors and System Safety at Lund University and is currently an authorized Crew Resource Management trainer.
REFERENCES
We are grateful for the opportunity to work with our partners and look forward to building successful partnerships in the future.
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After several CRM courses hosted by Fennec Safety, we have only received positive feedback by our team! They have great knowledge, passion and enthusiasm regarding subjects related to CRM. Due to their enthusiasm, they manage to keep everyone engaged, even when the courses are hosted online. With a good use of modern presenting techniques and skill in presenting in general, Fennec Safety gets the important message of CRM across to their audience. Educational, fun, and engaging. Highly recommended!”
Jan Willem Prince
Training Manager Bel Air Aviation A/S
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"The CRM training organized for our company was excellently implemented and the planning took into account our pre-described needs, as well as the various tasks in our organization. It was nice to follow the expert training, and the humorous, concrete examples made the topic interesting and useful for people also other than the flight crew members as well. We will use Fennec Safety when planning future training for our staff."
Joonas Nurmi
Chief of Commercial Operations, Helsinki Citycopter
